Microsoft said on Saturday that services had fully recovered across its major applications, including Teams, Outlook and Copilot, bringing an end to a global outage that disrupted online communications for businesses and government organisations for more than 24 hours.
The technology company confirmed that it had restored access for all remaining affected customers and regions after completing work to resolve the underlying technical problem.
“We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,” Microsoft said in a post on X.
The outage affected several Microsoft services used by organisations and individuals for daily communications, email and workplace collaboration. The disruption left many customers unable to access essential tools, creating difficulties for businesses and public sector bodies that depend on the company’s applications.
Teams, Outlook and Copilot were among the services affected. The incident also disrupted other applications connected to Microsoft’s wider cloud and productivity infrastructure.
The company had been working to restore services in stages as it investigated the cause of the disruption. Its latest announcement indicated that the recovery process had been completed, with access restored to customers who were still experiencing problems.
The outage highlighted the extent to which businesses and government agencies depend on major technology providers to maintain their digital operations. Interruptions to widely used platforms can affect communication and routine work across multiple countries and sectors at the same time.
Microsoft’s confirmation of full recovery marked the end of the immediate disruption, although the company said its efforts to address the underlying issue had now been completed. A detailed account of the incident and its technical causes was not included in the announcement.
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