Amidst the COVID 19 pandemic, the healthcare industry remains one of the fastest-growing industries in the world, and the same remains true for medical billing services.
Decades ago, hospitals and doctors had their own billing systems, where they had fixed prices for their treatments. They used to send the bill to the insurance provider, which was settled in a short time.Â
Technology has evolved so much that reports suggest more than 85% of doctors use billing services. Using an experienced service provider gives you the freedom to entirely focus on patient care, reduce errors, and also cut down costs.
In the article, we will discuss the future of these services in a couple of years. Before that, let us take your concentration on the brief description of why are these services necessary?
Why Are Medical Billing Services so important?
Several decades ago, paper and billing were the only options available to healthcare providers, and the insurance landscape was much simpler. Insurance providers would pay doctors as they would receive the bill, which made it very hassle-free for both sides.
With the introduction of a multi-payer health insurance system, medical billing has become very complex. Healthcare providers are required to follow strict guidelines and impose a limit on the amount of care they provide.
Innovations and changes in the medical billing system have allowed for more specific billing, enabling doctors to get paid faster.
Here are some advantages of using billing services
1. Doctors can focus more on patient care
By redirecting medical billing to a service provider, the hospital saves up on resources and ensure the more loyal patient base
2. Reduction in Billing Errors
Providers have years of experience and have extensive knowledge of complex claim submission, hence reducing billing errors
3. Saves money and resources
Hospitals save money and workforce that may have to be implied for the billing process
4. Accelerate Cash Flow
Regardless of the staff situation, medical billing allows for better cash flow and quicker collection
5. Improve patient satisfaction
When you focus just on patient care, there are high chances they may be delighted
 Future of Medical Billing Services in the next couple of years
1. Increased talent
As the patient queries for the claims have increased during the pandemic and insurance providers take a long time to reply to a particular claim. Local talents are efficient, but they hire a hefty per hour amount.Â
To counter this, there has been a significant boost in the offshore talents, where providers hire great talents working at a very minimal cost, enabling them to keep a good profit margin. In the next two years, we expect an increase in offshore talent, making it easier for providers.
2. Competition from competitors
As more hospitals and doctors are looking for billing services, there has been a high spike in medical billing service providers. New companies are offering medical services at a comparatively low cost.Â
With the help of offshore talents, providers tell us that they can do everything. But it is not true they have high-level appeals, patient calls to answer records to be maintained, etc.Â
Companies from India were the first foreign companies to enter the US market, where they have been pretty successful and still they need to do the full RMC cycle. Though the future looks bright for new companies, old experienced companies need to maintain their service quality at affordable rates to bag new clients.
3. Technological Developments
Recent developments in the medical billing system like ICD 10 allow for more specific billing and should enable doctors to get reimbursed for their services.
Apart from ICD 10, the clients should also check compliance with HIPAA and have multi-layered protocols. Further development in coding will make it simpler to check online databases with pre-existing clinical documentation. This makes the procedure more transparent between providers and getters.Â
Though the specialists fear the complete automation and loss of their jobs over the next decade, the future looks bright for job seekers during the next couple of years.Â
Evolution in coding will also help reduce cost, making it more affordable for hospitals and profitable for service providers.
Conclusion
With the increasing demand, surely there will be an increase in providers trying to attract customers. There will be changes in the business model and transparency in the overall process. Post-COVID pandemic, however, subsequent two years look bright for medical service providers where they will surely outshine if they provide the best services in the market to healthcare systems.
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