For businesses and brands, maintaining a strong and relevant brand image has become necessary due to ever-changing customer preferences, market trends, and the market landscape. One of the ways in which brands can stay relevant in the modern business landscape and resonate with their target audience is by refreshing their brand image.
A brand refresh is when a brand tries to modernize its image while maintaining its core identity, policies, and strategies. A brand refresh can include adjustments to the brand’s culture, slogans, and services, but the brand’s DNA stays the same. A brand refresh should not be confused with a rebrand, which is essentially a complete overhaul of the brand’s identity and strategy.
A brand image refresh can help struggling brands better position themselves in the market and start fresh. Performing a brand image refresh isn’t difficult if you follow the right steps. Below, we have mentioned the steps to successfully refresh your brand image.
Evaluate the Current Brand Image
Before you proceed to refresh the image of your brand, it is necessary that you evaluate your current brand image. No matter how famous or popular your brand is, properly evaluate its current image by assessing how it is perceived in the market. Identify the strengths, weaknesses, opportunities, and threats of your brand. Seek feedback from your customers, which can prove to be very useful. This detailed evaluation will give you insights into your brand’s current position in the market and help you identify areas that need improvement.
Define What You Aim to Achieve
Next, clearly define the goals and objectives that you wish to achieve with the brand image refresh. It could be that your brand is struggling to attract potential customers, the brand image hasn’t been updated in a while and needs a revamp to make it modern, or anything else. Identify and define what you aim to achieve with the brand image refresh. This will provide a framework and direction that will help you successfully refresh your brand’s image.
Revise the Brand Identity
Once you have defined the goals and objectives that you want to achieve, it is time to revise your brand identity. Brand identity elements such as the logo, colors, typography, and visual elements should be modernized and made according to your brand’s strategy, objectives, and market trends. Brand identity plays an important role in positioning a brand in the market and over time, every brand, revises its brand identity elements to modernize them and make them conform to consumer preferences and market trends.
Once you revise your brand identity, don’t forget about being consistent across all channels. Ensure that the revised brand identity is reflected across all touchpoints, including your brand’s website, social media profiles, and packaging. If you have any digital platform like TP-Link, don’t forget to revise your brand identity on it too.
Communicate the Brand Refresh to Stakeholders
After you have revised the brand identity and refreshed your brand’s image, it is time that you communicate the brand refresh with all the stakeholders to gain their support and approval. This can include executives, employees, and business partners. Communicate the reasons behind brand image refresh and how it would benefit the brand.Â
Along with this, provide training and support to employees to ensure they understand the refreshed brand image and can effectively communicate it to customers. Popular brands like Tenda engage their stakeholders and employees before making such a decision, as it creates a sense of ownership and enthusiasm for the brand refresh.
Launch the Refreshed Brand
The last thing left to do is launch the refreshed brand. Develop a comprehensive plan that outlines how you will launch the refreshed brand. You can plan a launch event or a social media campaign to introduce the refreshed brand. Create hype, excitement, and anticipation among the audience through sneak peeks, pre-launch promotions, and teasers by utilizing all the available channels, including the website, social media platforms, email newsletters, and traditional advertising methods. Ensure that the launch event or campaign reflects the essence of your brand’s refreshed image.
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